Business Continuity Plan
A business continuity plan (BCP) is a detailed document that outlines how a company will operate during and after a disruptive event, such as a natural disaster, cyber attack, or pandemic. Here are the steps to follow when assembling a BCP:
Identify key stakeholders: This includes senior management, department heads, IT personnel, and anyone else who will be involved in the development and execution of the plan.
Conduct a risk assessment: Identify the potential risks that could disrupt business operations, such as natural disasters, power outages, cyber attacks, pandemics, and supply chain disruptions.
Define critical business functions: Determine which business functions are essential to keeping the organization running and prioritize them in order of importance. This could include customer service, production, sales, and finance.
Establish recovery objectives: Define the timeframe in which critical business functions must be restored after a disruption occurs. For example, if a cyber attack causes a website outage, the recovery objective might be to restore the website within 24 hours.
Develop a contingency plan: Identify alternative methods for performing critical business functions if normal operations are disrupted. This might include setting up a remote workforce, using a backup data center, or working with alternative suppliers.
Test the plan: Conduct simulations and tabletop exercises to ensure the plan is effective and that all stakeholders know what to do in the event of a disruption.
Update the plan regularly: Review the plan at least once a year, or whenever there is a significant change to the business, such as a merger or acquisition, to ensure it remains up-to-date.
When developing a BCP, it's important to keep the following best practices in mind:
Ensure that the plan is flexible and can adapt to different types of disruptions.
Clearly define roles and responsibilities for each stakeholder.
Communicate the plan to all employees and provide regular training.
Store the plan in a secure location that is accessible in the event of a disruption.
Establish a communication plan for notifying stakeholders and customers about disruptions and recovery efforts.